Common Questions for the Half-Marathon Finisher:
How can I qualify for a "Heavy Medal?"
Become a Heavy Medal Groupie by completing two or more Rock ‘n’ Roll Marathon Series events in 2008. There are plenty of combinations to make you a winner. Click here for complete information.
If you complete other Rock ‘n’ Roll Marathon Series events in 2008, you do not need to file an official application to receive your Heavy Medal. Medals will automatically be mailed to you 6-8 weeks after completing the final race needed for the medal.
How do I order post-race mementos?
I've lost my Finisher's Medal. How do I get a new one?
Call Elite Racing at (858) 450-6510 and we will mail you a new one, if we still have them available.
What if I lost a personal item at the Health & Fitness Expo or at the Finish Line?
Lost items that were found and turned into Elite Racing will been returned to the Elite Racing offices after the event. Please allow 1-2 weeks for transit time and inventory. Call us at (858) 450-6510 or email us at rnrsj@eliteracing.com.
*Note: The Rock ‘n’ Roll Half Marathon is not responsible for lost or stolen items.
I've moved. How do I change my mailing address so that I receive my finisher's certificate?
Please log into your account to make the necessary changes. Once you have logged in, click on "Update Account" under the "My Account" tab. If you do not know your login ID and password, click on "Forgot/Did not receive your Login ID or Password?" and enter the email address used when you registered and your login ID and password will be sent to you.
I was not able to participate in the 2008 Rock ‘n’ Roll Marathon. Can I still receive my participant's t-shirt?
Yes. Please email rnrsj@eliteracing.com or call Elite Racing at (858) 450-6510. State your name, T-shirt size, address, and phone number and Elite Racing will mail your T-shirt within two weeks.
What if my results are incorrect?
Visit the results page and submit a correction request from the link at the bottom of the page. Corrections will be updated on a weekly basis.
When will I receive my Age Group / Division Award?
Awards will be mailed out 4 - 6 weeks after the event. If your address has changed, please email your first and last name, new address including street, city, state, zip and phone number to rnrsj@eliteracing.com. In the subject line, type Address Correction. Or, call Elite Racing at (858) 450-6510.
When will I receive my Finisher's Certificate?
Finisher's certificates will be mailed within 4-6 weeks after the event. If your address has changed, please email your first and last name, new address including street, city, state, zip and phone number to rnrsj@eliteracing.com. In the subject line, type Address Correction. Or, call Elite Racing at (858) 450-6510.
When can I register for the 2009 Rock ‘n’ Roll Half Marathon San Jose?
Registration for the 2009 race on October 4 is currently available online. Register now.
